These Terms of Service ("Terms") are a legally binding agreement between you and IntelligentNoise, LLC ("IntelligentNoise," "we," "us," or "our"). By accessing or using our website, applications, AI agents, and related services (collectively, the "Platform"), you agree to these Terms. If you do not agree, do not use the Platform.

1. Who We Are & Eligibility

IntelligentNoise, LLC is a Michigan limited liability company headquartered in the United States.

You must be at least 18 years old and able to enter into a binding contract
If you use the Platform on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and "you" includes that organization
The Platform is intended for business and professional use, not for personal or household purposes
You are responsible for ensuring your use complies with all laws applicable to you

2. Services Overview

IntelligentNoise provides an AI agent platform for sales (the "Platform"), together with related professional services. The Platform gives revenue teams a set of always-on AI agents — including IN, our interactive agent, and specialist background agents for research, follow-up, and signal tracking — that surface warm paths into accounts, draft communications, and monitor accounts for buying signals. Where you enable it, the Platform connects to and acts within third-party systems you authorize, such as your CRM and email.

Depending on your plan and any separate agreement, our offerings may include:

Subscription access to the Platform and its AI agents
Integrations with third-party tools you connect (such as CRM and email systems)
Implementation, onboarding, and configuration support
Strategic and advisory services, where separately agreed in a statement of work or order

3. Account Registration

To access certain features of our Platform, you may need to create an account. You agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized access or use
Be responsible for all activities under your account

4. Acceptable Use

You will not (and will not allow others to):

Violate any applicable laws or regulations
Infringe on intellectual property, privacy, or publicity rights
Transmit malicious code, viruses, or harmful content
Upload malware or attempt to bypass security measures
Engage in unauthorized data collection or mining
Scrape, crawl, or harvest content without written consent
Interfere with or disrupt the Platform's operation or degrade performance
Attempt to gain unauthorized access to any systems
Reverse engineer our services (except where permitted by law)
Generate deceptive, fraudulent, or unlawful content
Send, or use the Platform to generate or send, unsolicited, deceptive, or unlawful communications, or otherwise violate CAN-SPAM, the TCPA, CASL, GDPR/e-Privacy rules, or other laws governing electronic communications and marketing
Contact any person through the Platform without a lawful basis and any consent required to reach them
Process personal data through the Platform without the rights, notices, and lawful basis required for that data
Upload confidential data you're not authorized to share
Misrepresent your identity or affiliation
Resell, share, or transfer your account
Use the Platform for high-risk activities where failure could lead to death or injury

5. Communications, Outreach & Connected Accounts

5.1 Connected Accounts

The Platform can connect to third-party services you authorize, such as your CRM and email. By connecting an account, you authorize us to access and use it as needed to provide the Platform, and you represent that you have the right to connect it and that doing so does not violate the third party's terms. You can disconnect connected accounts at any time. We are not responsible for third-party services, their availability, or their acts and omissions.

5.2 Your Outreach Responsibilities

You are solely responsible for the communications you create, schedule, approve, or send using the Platform — including their content and recipients — and for maintaining all required consents, suppression and opt-out lists, and sender authentication. You will comply with all laws that apply to your outreach, including anti-spam, telemarketing, and data-protection laws. While the Platform can draft and, where you enable it, help send communications, you decide what is sent and to whom, and you are responsible for reviewing communications before they go out.

6. Intellectual Property & AI

6.1 Our Intellectual Property

The Platform, software, templates, educational materials, and other content we provide are owned by IntelligentNoise, LLC or our licensors and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for your own business purposes.

6.2 Your Inputs

You retain ownership of content you submit. You grant IntelligentNoise a worldwide, non-exclusive, royalty-free license to host, process, adapt, and display your inputs solely to provide, maintain, protect, improve, and secure the Platform and to comply with law.

6.3 AI-Generated Outputs

Subject to these Terms and applicable law, you own the outputs generated for you from your inputs. However:

Outputs may not be unique and may resemble content generated for others
We make no promises that outputs are accurate, complete, non-infringing, or fit for any particular purpose
You are solely responsible for reviewing, editing, validating, and using outputs
You should obtain professional advice as needed

6.4 Model Training

We may use de-identified/aggregated usage analytics to improve the Platform. We will not use your non-public inputs or outputs to train models unless you opt in (where available) or agree separately in writing.

6.5 AI Agents & Human Oversight

The Platform includes AI agents that can perform work within the parameters you configure — for example, researching accounts, drafting messages, and, where you enable it, sending communications or writing to connected systems. You are responsible for configuring these agents, for reviewing and approving their proposed actions where review is offered, and for actions taken under your account. AI outputs and agent actions may be inaccurate or incomplete; you must review them before relying on them or allowing them to be sent. We are not liable for actions you authorize agents to take.

7. Customer Data & Privacy

As between you and IntelligentNoise, you own the data you and your authorized users submit to or generate through the Platform, including data about your contacts, leads, and prospects ("Customer Data"). You grant us the rights needed to host and process Customer Data to provide, secure, and improve the Platform, as described in our Privacy Policy. Where we process personal data on your behalf, we act as your processor/service provider under our Data Processing Addendum (DPA), which applies to enterprise customers and is incorporated into these Terms where in effect. You are responsible for the accuracy of Customer Data and for having the rights, notices, and lawful basis necessary for us to process it. We do not sell Customer Data, and we do not use your non-public inputs or outputs to train models except as described in our Privacy Policy.

8. Fees, Billing & Renewal

Certain plans and features require payment. You agree to pay all fees for the plan you select, plus applicable taxes. Unless your order states otherwise:

Subscriptions renew automatically at the end of each billing period (for example, monthly or annually) at the then-current rates, and we or our payment processor will charge your payment method on file until you cancel
You can cancel renewal at any time through your account settings or by contacting us; cancellation takes effect at the end of the current billing period
Except where required by law, fees are non-refundable and are not prorated for partial periods or unused time
We may change pricing on a going-forward basis and will give notice before a change applies to your next renewal

If we are unable to charge your payment method, we may suspend or downgrade your access. You are responsible for keeping your billing information current.

9. Professional Services & Advisory Disclaimer

The Platform, its AI outputs, and any informational or advisory materials we provide are for general informational purposes only and do not constitute legal, financial, tax, accounting, or other professional advice. You are responsible for your own business decisions and for obtaining qualified professional advice where appropriate. Where we provide professional or advisory services, those services are governed by the statement of work or separate agreement covering them.

10. Termination

You may cancel your subscription or account at any time through your account settings or by contacting us. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or create risk or legal exposure for us or others, and we may discontinue the Platform with reasonable notice. Upon termination, your right to use the Platform ends. For a limited period after termination, you may export your Customer Data; after that, we will delete or de-identify Customer Data as described in our Privacy Policy and any applicable DPA, except where we must retain it to comply with law.

11. DMCA & Copyright

We respect intellectual property rights. If you believe content on the Platform infringes your copyright, please notify us at support@intelligentnoise.ai with:

Description of the copyrighted work
Location of the allegedly infringing material
Your contact information
A statement of good faith belief
A statement of accuracy under penalty of perjury
Your physical or electronic signature

12. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee that the Platform will be uninterrupted, secure, or error-free.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTELLIGENTNOISE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, REGARDLESS OF THE CAUSE OF ACTION. OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNTS YOU PAID IN THE 12 MONTHS BEFORE THE CLAIM OR $100, WHICHEVER IS GREATER.

14. Indemnification

You agree to indemnify, defend, and hold harmless IntelligentNoise, LLC, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Platform, your communications and outreach, your Customer Data, your violation of these Terms, or your violation of any rights of another.

15. Export Compliance

You may not use or export the Platform in violation of U.S. export laws and regulations. You represent that you are not on any U.S. government list of prohibited or restricted parties.

16. Dispute Resolution

16.1 Informal Resolution

Before filing a claim, you agree to try to resolve disputes informally by contacting us at support@intelligentnoise.ai. We'll try to resolve disputes informally for 30 days from the date you contact us.

16.2 Binding Arbitration

PLEASE READ CAREFULLY: For any dispute not resolved informally, you and IntelligentNoise agree to resolve it through binding arbitration in accordance with the American Arbitration Association's rules. Arbitration will be conducted in Michigan. Each party will bear its own costs. YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

17. Governing Law

These Terms are governed by the laws of the State of Michigan and the United States, without regard to conflict of law principles. The exclusive jurisdiction for any disputes not subject to arbitration shall be the state and federal courts located in Michigan.

18. Severability & Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in effect. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference (including any Data Processing Addendum and order forms), constitute the entire agreement between you and IntelligentNoise regarding the Platform and supersede all prior agreements and understandings.

20. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the revised Terms.

21. Contact Information

If you have any questions about these Terms, please contact us at:

IntelligentNoise, LLC

Email: support@intelligentnoise.ai

Web: intelligentnoise.ai